Why Buy From Us?

We are well known in the digital video industry but time and time again, someone asks: what is DV411?  Are they good?  Is it safe to buy from them?  How is their service and support?  Here, we attempt to answer these questions.

In short, DV411 offers industry's best expertise, service and support, and we try hard to keep our prices competitive.  There's more:

• We know our products.  That's because we build digital video systems that work, and most of our consultants have editing, compositing and 3D modeling background.  They speak your language!
   
• You can count on our support.  We design, build and exhaustively test turnkey systems with the very products we sell.  This is our main business.  Not only do we know the product, we also know its strengths and weaknesses, and what it takes to make it work.  A majority of mail order businesses will not answer your technical questions before or after the sale.  Even if they want to their hands-on experience with the product is usually limited to a sales presentation. When we say, hands-on, we mean it.
   
• We know what works and what doesn't.  Just ask us. Describe your situation.  Tell us what you do, or want to do, and we will be happy to recommend a solution that actually does it.  We find solutions that fit your needs. 
   
• Competitive prices!  We try hard to offer competitive prices.  That said, we employ knowledgeable, talented, and you can say, "expensive" people, which precludes us from what is known as "price matching" practice, and price dumping.  We do answer the phone, and promptly respond to your email, when you have a sales, support or service question.  Remember the "you get what you pay for" rule... :)
   

• We have been consistently rated "excellent" by our customers, through an independent merchant rating system, and enjoy zero negative feedbacks in over 14 years in business, and over 6 years of accepting on-line orders.
   

• Lifetime technical support from DV411, with phones and emails answered by DV411's knowledgeable and talented specialists.  Try us.
   
• In business since 1992, and steadily growing.
   
• We are authorized dealers of all the products we sell - too many to list here.  We are the leading dealer in Southern California for many of our core products.  Some of our top manufacturing partners include, Apple, Avid, Adobe, AJA Video, Black Magic Design, BlueFish444, HP, Sony, JVC Pro, Matrox, and many more.
   
• Give us a try!  Have a question?  Call us, we may as well be able to answer it - we love questions.